Order
Delivery & returns
Timeframes and returns.
Standard delivery
Free on all orders. 2 to 4 business days in Switzerland, 3 to 6 days in Europe.
Returns
Free within 30 days. Download your label from your account or via our portal. Refund within 5 days of receipt.
Exceptions
Consumable products cannot be taken back or refunded once the packaging has been opened. For an item sold as a set or bundle, an opened package is only eligible for a partial refund.
Size exchange
Send the item back and place a new order. We refund the first one upon receipt.